Widget for Telecommunication Company: Web/Android/Desktop

SolovatDesign released Fusion Numbers – composite system consisting of web application and widgets (designed for web, desktop, and Android) that allows people to communicate via Clickatell gateway. Users may put Fusion Numbers widget on their social networking sites (like Facebook) or blogs. When someone has Fusion Numbers widget, it means you can contact them in real-time (via text message or voice). The user may reply back to any person who sent a message via Fusion Numbers widget. Fusion Numbers members assign a specific number to their widget. Fusion Numbers don't discloses the call recipient’s phone number so users can install a widget without ever exposing personal information. Users can also block some contacts or specify on a per-contact basis who can reach them live and who will get routed to their other services (like IM, email, Twitter, iPhone application, or other widgets).

Social Community Widget for IT solution provider for healthcare

Since many cusomers request expanded functionality beyond standard maintenance, the company needed a communication mechanism for coordinating, monitoring, and scheduling all requested enhancements.

SolovatDesign has designed, implemented and deployed a complex system that supports various functions in the management of enhancements and reviewing and approving enhancement requests.
The system consists of web-based administration portal and a widget that allows users to perform various actions related to enhancement process, based on their permissions.

The widgets is integrated into existing company's platform; it utilizes two databases: mySQL database that has been designed specifically for the progect, and Oracle database that stores all users' data (personal info, avatars, permissions).

Basic Functionality:

• Allow enhancements to be proposed;
• Allow enhancements to be approved, deferred, or rejected in a controlled manner;
• Allow enhancements to be invested;
• Provide site-level notification to interested parties of enhancements, and assessed impacts, and
• Provide an audit trail of requested enhancements.

The business benefits of improving company’s enhancement management practice, include:

• Improved quality and service level;
• Better visibility into the development process;
• Efficient management of enhancement requests coming from customers; and
• Improved concurrent development.