Law Enforcement Reporting System

Customer

The client is a San Francisco based company involved in documentation and workflow process management. They have more then 15 years of experience in the healthcare market and are experts in their field. The company recently decided to use their workflow management experience to create a tool to automate reporting procedures for law enforcement personnel.

Business Case

The client had hundreds of professionals in the field writing thousands of reports, however, the staff that was involved in processing, storing, archiving, and retrieving those reports was very limited and could not accommodate the increasing submission volume. Client's forms needed to be automated then utilized from report creation all the way through distribution and archiving. Officers and Supervisors would fill out reports using either a mobile client or their current local area network, while having access to a complete approval-rejection tracking.

Solution

The solution is a forms-based incident report writing system. Finalized incident reports (in PDF) can be shared with others using the integrated, paperless report distribution process for maximal cost-efficiency. Information contained in the forms is also stored in a SQL database for later retrieval and analysis.

Add configurable Workflow, Roles and Locations features.
Customize the report workflow with XML.
Merge three different code branches into one main ‘Company’ application.
Generate dynamic PDF reports.
Implement security infrastructure.
Form templates creation and integration.
Manage report creation and integration.
Utilize IBRS mapping creation and integration.

Benefits

The current version of the Company Report Network has the following advantages:
Configurable report workflow, roles and locations
One main ‘company’ application with customer specific directories
SSL/TLS support with AES 128- or 256-bit encryption
JBoss 4 support
Management reports for overall report analysis
Advanced IBRS mapping support
Several customer configurations
Minor fixes and library updates

Tools and Technologies

EJB, XML (JDOM libraries), Struts, Velocity, XDoclet, Ant, JBoss, MySQL, Crystal Reports XI Developer, Crystal Reports 4 Eclipse, Eclipse (with JBoss IDE plugins), Jakarta Cactus, Apache Commons libraries, BFO PDF libraries, AccuSoft libraries